Responsible Gaming
Gaming Should Be Entertainment
At basiamille.com.au, we believe that online gaming and casino entertainment should be enjoyable and fun. It's important to understand that gambling should never be viewed as a way to earn money or solve financial problems. Like any form of entertainment, it carries risks and should only be undertaken with money you can afford to lose.
We're committed to promoting responsible gaming practices and supporting the wellbeing of our players.
Age Verification
Online gaming in Australia is only available to individuals who are 18 years of age or older. We take age verification seriously and require all players to confirm their age before accessing our services.
If you're under the legal age for gambling in Australia, we encourage you to enjoy other forms of entertainment instead.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of these warning signs in your own behaviour, please seek help immediately:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity from friends, family, or partners
- Neglecting work, education, or family responsibilities due to gambling
- Borrowing money or getting into debt to fund gambling
- Feeling anxious, irritable, or depressed when not gambling
- Failed attempts to reduce or stop gambling
- Using gambling to escape problems or emotional distress
- Experiencing relationship conflicts due to gambling habits
- Experiencing financial difficulties as a result of gambling
If any of these resonate with you, it's important to take action now.
Self-Help Tools & Player Protections
We provide several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specified timeframe (daily, weekly, or monthly).
- Loss Limits: Establish a maximum loss limit to help you stay within your budget.
- Reality Checks: Enable periodic reminders during gaming sessions to help you track time and money spent.
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account if you need a break from gaming.
If you wish to use any of these tools, please contact our customer support team or access your account settings.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, professional support is available:
Australia
- Gambling Help Online - Free counselling and support
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (free, confidential, 24/7)
International Resources
- GamCare (United Kingdom)
Website: www.gamcare.org.uk - GamStop (United Kingdom) - National Self-Exclusion Scheme
Website: www.gamstop.co.uk - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Take Action Today
If you believe you have a gambling problem, please seek help immediately. There is no shame in asking for support—professional counsellors are trained to help and ready to listen.
Your wellbeing is important to us. Contact Gambling Help Online on 1800 858 858 (Australia) or visit their website for online chat and email support available 24/7.
Remember: It's never too late to reach out for help. Support is available, and recovery is possible.
This Responsible Gaming information was last updated in 2026. For the most current support resources and tools, please visit our website or contact our customer support team.